If the program doesn’t recognise the phone, reboot it by holding down the volume down and power buttons until you feel the phone vibrate. If this link is broken, leave a comment and I will be able to provide you with a copy.
I thought I was going to need to buy a new phone at the weekend when my Nokia Lumia 925 got stuck in a reboot loop, showing the turning cogs followed by the Nokia logo, followed by the cogs, followed by the Nokia logo ad nauseam.įortunately with the help of the Nokia Software Updater and snippets of information from Google I managed to piece together the procedure needed to get it back up and working.